เสียงจากลูกค้า
The Sun Gateway team helped us screen every step of the documentation process—meticulously reviewing every single sheet, page, and line. They were incredibly professional. Sun Gateway’s service is excellent; we didn’t have to fly back to Thailand ourselves, as nearly 100% of the application process could be handled online.
Name: Hemapika Thongdam | Age: 38 | Current Occupation: Stay-at-home mom | Previous Occupation: Fintech company employee in Kuala Lumpur, Malaysia.
Q: Is life in Kuala Lumpur very different from Thailand? Did you have to make many adjustments?
A: I didn’t have to adjust much because Kuala Lumpur is a capital city, similar to Bangkok. However, the cost of living and income levels are higher, which makes consumer goods easily accessible.
Q: Were you initially worried about applying for a home loan in Thailand while living abroad?
A: I was worried at first, but a colleague from my former company recommended Sun Gateway because of their excellent care and advice. Initially, I applied in my own name using my previous employment records, but I didn’t end up buying a house then. Later, after resigning to become a stay-at-home mom, I consulted Sun Gateway again. They provided great advice, explaining that we could apply using my husband’s employment documents and income, as he held a valid work permit.
Q: Had you consulted with other providers before?
A: I had looked at other options, but the difference was that with others, I would have had to fly back to handle the paperwork with the bank in person at every stage. Since I had just given birth, traveling back and forth with an infant would have been very difficult. Applying through Sun Gateway was much more convenient—almost the entire process was handled online.
Q: What impressed you the most about Sun Gateway’s service?
A: I was most impressed by the document review process. The staff helped screen and meticulously check every single sheet, page, and line—identifying exactly where signatures were needed and determining if any additional documents were required. We start by having you send photos to the LINE group first; if the documents aren’t quite complete, we don’t send them to Thailand yet. This saves time and ensures that once the documents are submitted to the bank, they get approved on the first try.
Q: How was the approved loan amount?
A: The assessed loan amount was quite high—more than I expected, and I’m very satisfied with it.
Q: What are your plans for this house?
A: I bought it in Krabi because I visit Thailand frequently—at least four times a year. It gives me a place to stay without paying for hotels. In the future, if I move back to Thailand, I’ll have a home to live in, or I might rent it out.
Q: Do you have any message for Thais abroad who want to own a home in Thailand?
A: Sun Gateway’s service is excellent. You don’t have to waste time flying back to Thailand yourself; everything can be handled online. You can feel confident because the staff really checks the documents thoroughly.
Thank you for trusting Sun Gateway with your service needs, and congratulations on your new home!
