เสียงจากลูกค้า
I would highly recommend Sun Gateway as the first choice for Thais living abroad. The team is incredibly professional; everything was simple and went smoothly without a hitch.
Name: Ms. Anantaya Srisamut | Age: 43
Occupation/Position: Console Operator / Cashier at a service station
Residence: Australia (Living there for about 7–8 years; now an Australian citizen)
Q: How is life and work in Australia? Did you have to make many adjustments?
A: Adjusting was actually quite easy. I used to work in a hotel in Thailand, so I was already accustomed to interacting with foreigners. Language wasn’t an issue either, as I majored in English. The main adjustment was regarding daily living—there aren’t fresh markets like back home, so I have to plan my shopping carefully. Also, distances between places are quite vast, so relying on a private car is essential.
Q: How do you plan to utilize this property?
A: We bought it to serve as our primary residence and as a home for our family in Thailand. I usually visit Thailand 2–3 times a year, but I don’t have plans to move back permanently yet; I’m still working and haven’t reached retirement age.
Q: Before using Sun Gateway, did you have any concerns or face any issues regarding the loan application process?
A: I was very worried. I had a bad experience previously due to a lack of knowledge about the process. I even encountered a website that seemed like a scammer impersonating Sun Gateway; they listed an Australian phone number, but when I called, the person on the other end had no idea what I was talking about. It wasn’t until I connected with the actual Sun Gateway staff via LINE that I felt reassured and decided to proceed seriously.
Q: How was your experience coordinating with the Sun Gateway team? Q: Were there any issues with the time difference (time zone)?
A: The team is very professional and follows clear procedures. As long as I had all the necessary documents ready, the staff handled everything else. The time zone wasn’t an issue at all since Australia is only one hour ahead of Thailand; coordination was seamless throughout the process.
Q: How did you handle the trip back to sign the contract and the power of attorney arrangements?
A: I flew back specifically to sign the contract within a very tight timeframe. Upon arrival, I went to Udon Thani to collect the original documents, signed the contract with the bank on the 7th, and flew back to Australia that same day. For the land registration and title transfer procedures, I submitted the power of attorney documents, authorizing my aunt to handle the remaining steps in Udon Thani on my behalf.
Q: How was the loan approval outcome? Were you satisfied?
A: I was both surprised and delighted. Initially, I expected to get around 90–95% of the amount, but the result met my full target—almost 100%. I was very impressed.
Q: Do you have any message for Thais living abroad who wish to own a home in Thailand?
A: I would recommend Sun Gateway as the first choice for any Thai living abroad who wants to own a home. They provide comprehensive information and are highly professional; the entire process was simple and completely smooth, without any hitches.
**Thank you for trusting Sun Gateway’s services, and congratulations on your new home!**
