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I was impressed by the attentive support from the staff; even while I was abroad, they helped coordinate everything to ensure a smooth process.
Nuchjarin Donrasee, 30, currently works in Japan. She is employed at a food production factory, preparing items such as bento boxes for 7-Eleven convenience stores.
Q: How long have you been working in Japan?
A: Including my time as an intern, it’s been about 8 years.
Q: Is Japan very different from Thailand? Did you have to make any adjustments?
A: The main differences are the climate and the food. Thais are used to bold, spicy, and savory flavors, whereas Japanese food tends to be either very salty or cloyingly sweet. Because of this, I mostly cook my own meals.
Q: How about the language barrier?
A: There are many Thai colleagues at the factory who arrived before me, and they are the ones who mostly train me. When working with Japanese colleagues, I simply ask them to demonstrate the process first—they show me how it’s done, so I don’t really need to use the language much.
Q: Were you concerned that living abroad might make it difficult—or even impossible—to secure a loan to buy a house or condo in Thailand?
A: I was concerned, yes, because I didn’t know anything about the required documentation.
Q: How did you find out about Sun Gateway?
A: About three years ago, while I was still an intern, I was talking to a friend about buying a home. They recommended Sun Gateway, which specializes in assisting Thais living abroad with loan coordination. I started looking into it then, but at the time, I was still on an internship visa… …so it wasn’t possible to proceed with a loan application at that time.
Q: How long did it take for you to decide to consult with Sun Gateway?
A: About a year.
Q: Had you consulted with any other providers before this?
A: No, never.
Q: What are your plans for this property?
A: It will be my future residence—a place to live after I retire.
Q: So, you don’t have any plans to return to Thailand in the near future, right?
A: That’s correct.
Q: How was your experience with Sun Gateway’s services?
A: The staff were very knowledgeable and helpful—and kind, too! Khun Thanapat provided guidance from the very beginning, even before the formal application, and helped with preparing the documents for income assessment. Khun Prangthip assisted with the actual loan application process and handled the submission of documents to the bank. Khun Pin and Khun Lek took care of the final steps, including the signing of the legal contracts. Thank you so much!
Q: How about the loan amount—are you satisfied with it?
A: I’m very satisfied! I had initially set a budget of 2 million baht for the property, but I was worried I wouldn’t be able to secure a loan of 1.9 million baht. When the bank approved the amount I was hoping for, I felt so happy and proud.
Q: What were you doing when you found out the result, and how did you feel?
A: I was on my way to work when I heard the news. I felt a huge sense of relief—the process had been ongoing since April, and back in May, when I traveled to Vietnam, there were still some documents pending from Japan. I was very worried that I wouldn’t have all the necessary documents and that my loan application might be rejected.
Q: But Sun Gateway helped make the process easier, didn’t they?
A: Yes, they did! They provided great advice and a lot of assistance.
Q: Would you like to share a message with other Thais living abroad who, like you, are looking to own a home?
A: For any Thais living abroad who want to buy a home, I highly recommend Sun Gateway. Their staff provides detailed consultations, which makes the process so convenient—you don’t even have to fly back to Thailand to handle the paperwork yourself. I definitely recommend them!
Thank you for trusting the services of SUN GATEWAY, and congratulations on your new home!
