Ms. Napaphat Pathan was very impressed with the service from SUN GATEWAY

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Customer Voice

Having a complete list of required documents made the process much easier, more convenient, and faster for someone living abroad.   Ms. Napaphat Pathan (Ms

Think of Thailand, Think Sun Gateway

Having a complete list of required documents made the process much easier, more convenient, and faster for someone living abroad.

 

Ms. Napaphat Pathan (Ms. Cha) | Age: 36 | Occupation: Business Owner | Current Location: Portland, Oregon, USA (Moved to the US in 2012)

Q: How is life abroad?
A: I’ve been living in the US since 2012—over 10 years now. It feels like my primary home, while Thailand has become a place I return to for vacations. I usually plan to visit Thailand every two years, alternating with trips to visit my husband’s family in England.

Q: What is the objective of applying for this home loan in Thailand?
A: I plan to buy a vacation home to stay in when I visit Thailand. I also view it as a long-term asset investment for myself.

Q: Did you have any initial concerns about applying for a loan while living abroad?
A: I wasn’t worried about loan approval, as I had the necessary bank statements and financial documentation—I own a registered restaurant business in Thailand with consistent cash flow. My real concern and the main obstacle was the process and timing; I can usually only travel back to Thailand during the winter, so making the trip just to handle paperwork or deal with the bank in person would have been very difficult.

Q: How did you find out about Sun Gateway’s services?
A: It started when I traveled back to Thailand to reserve a property; I consulted with the bank, and they recommended that I contact them. The Government Housing Bank (GH Bank) recommended coordinating through Sun Gateway. I then searched for more information on their Facebook page to verify their credibility; once I was confident, I decided to use their services.

Q: What are your impressions of the service provided by the Sun Gateway team?
A: I was very impressed. The team took great care of me, offering guidance and helping to select all the necessary documents. Since people living abroad for a long time often aren’t familiar with Thai legal terms or the official names of documents, the Sun Gateway team summarized exactly what was needed. This made the entire process much easier, more convenient, and faster.

Q: How was the approved loan amount? Were you satisfied with it?
A: I was very satisfied. I applied for a loan of approximately 4.1 million baht. Although the approved amount was around 3.8 million baht, it was close to the target and sufficient—I didn’t have to dip into my own savings to cover the difference. As for the fees and service charges, I found them reasonable; there was no price gouging or overcharging. I was also lucky enough to benefit from a special promotion offering a transfer fee rate of just 0.01% at the time.

Q: What message would you like to share with other Thais living abroad who, like you, wish to own a home?
A: This is a great idea. If you are working and have surplus funds, I highly recommend buying a property to hold onto. Beyond simply being an asset you own for the long term, it also serves as a solid investment.

Thank you for trusting SUN GATEWAY with your service needs, and congratulations on your new home!

If you are interested in applying or require further information:
Line: @Sungateway https://lin.ee/CFX3fYx
Tel: +66-2-231-6800
*Loan approval, credit limits, and terms and conditions are subject to the criteria and discretion of the Government Housing Bank.