เสียงจากลูกค้า
I lost my phone in Italy and couldn’t contact anyone, but when I emailed Sun Gateway, they quickly helped coordinate everything and expedited the paperwork.
I’m Chonnicha, 35 years old, and I work as a cruise ship employee for Princess Cruises Line, traveling between Europe and the Americas.
Q: How long have you been working on cruise ships?
A: It’s been four years; this is my fifth contract.
Q: Did you worry that working abroad would make it difficult to get a loan in Thailand?
A: I was worried because of past experiences. When I contacted various banks, they required a co-borrower—which I didn’t have—or offered a credit limit of only 50%, which wasn’t enough to cover my budget. So, I was quite concerned.
Q: How did you find out about Sun Gateway?
A: I wanted to get a home loan, and the Government Housing Bank (GH Bank) recommended going through Sun Gateway, so I decided to contact them.
Q: Did it take long for you to decide to use the service?
A: Not long at all. I made the decision quickly because I really wanted to own a home.
Q: What are your plans for this property?
A: It’s my own asset. I intend to live there myself in the future—probably in about 10 years, once the mortgage is fully paid off. For now, my parents are looking after it for me.
Q: How was the service from Sun Gateway?
A: The service was excellent; I was very impressed. There was an incident where I lost my phone in Italy and couldn’t contact anyone… When I emailed Sun Gateway, they coordinated everything very quickly via WhatsApp and expedited the paperwork so it was ready before I had to return to work.
Q: Are you satisfied with the loan amount?
A: Initially, I applied for a 2.8 million loan, but the property was appraised at 2.7 million. Given the nature of my profession, I understood that I might get around 95% rather than the full 100%, so I wasn’t concerned about that.
Q: Is there anything you’d like to say to Thais living abroad who want to own a home in Thailand?
A: Sun Gateway does a great job. They handled all the documentation well and provided weekly updates. I am very satisfied with the service.
Thank you for trusting Sun Gateway with your service needs, and congratulations on your new home!
